CLUB MY Help Center

Membership Questions

How do I create an account?
Click Join Now, enter Malaysian phone number (+60), verify via SMS code, and set your password. Registration completes in under 2 minutes.
What verification is required?
Basic verification uses phone SMS. For withdrawals above RM15,000, submit MyKad images via the mobile app or live chat.

Transaction Questions

Which e-wallets are supported?
Touch'n Go eWallet, Boost, and DuitNow with instant deposits. Bank transfers via Maybank, CIMB, Public Bank, RHB also available.
How fast are withdrawals?
E-wallet withdrawals average 8 minutes for verified accounts. Bank transfers process within 30 minutes to 2 hours depending on receiving bank.
What is minimum deposit?
RM15 for e-wallets, RM30 for bank transfer, RM100 for USDT cryptocurrency.

Bonus Questions

How does wagering work?
25x wagering means betting the bonus amount 25 times. RM100 bonus requires RM2,500 in qualifying slot wagers before withdrawal.
Which games qualify for wagering?
Slots contribute 100%, live casino 15%, sports betting 50% toward wagering requirements.